Remote tools configuration

Remote Tools in StifleR provide secure, real-time access to endpoint diagnostics and troubleshooting capabilities directly from the StifleR Dashboard. These tools allow administrators and support teams to inspect and interact with managed devices without requiring direct network access or separate remote access solutions.

Available features include file and registry exploration, WMI and event log viewing, log file access (by default we are monitoring Intune and SCCM logs, but you can configure it based on your own needs and preferences), performance counters, resource monitoring, task management, detailed device information, command-line access via CMD and PowerShell, as well as remote assistance and RDP tunneling and much more. Together, these tools enable efficient troubleshooting, monitoring, and support while maintaining centralized control and visibility.

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Before configuring Remote Tools, ensure that ActionHub is installed and available. ActionHub is required to enable remote connectivity and functionality for all Remote Tools features.

Action hub assignment

We provide three options on how to assign action hub so it can be elected for the clients, below we will describe all of three options.

Area assignment

• Navigate to your areas in StifleR dashboard under Networks

• Open infrastructure services tab

• Press on add relation button

• Select your action hub and press OK

Network group assignment

• Navigate to your network groups in StifleR dashboard under Networks

• Edit network group where you want to have active Action hub

  • This will lead you to new page, scroll down until you will see Infrastructure services tab

• Open infrastructure services tab

• Press on add relation button

• Select your action hub and press OK

Making ActionHub default

• Navigate to your Infrastructure services in StifleR dashboard under Administration

• Open ActionHub tab (or find your ActionHub in the list)

• Press on three dots under actions

• Mark ActionHub as default

Granting permissions

Rules creation

Based on account group where you want to grant permissions for remote tools you can edit and create specific set of permissions. Initially you will need to create a set of rules based on access level.

• Navigate to rules in StifleR dashboard under security

• Press on new rule button

• Fill all the needed information

• Press on Create

Role Creation

Based on role specific group members will do have access to specific features of remote tools.

• Navigate to roles in StifleR dashboard under security

• Press on new rule button

• Fill all the needed information and select needed features access

• Press on Create

Assigning rules to roles

• Navigate to roles in StifleR dashboard under security

• Press on arrow button on preffered role

• Press on add rule button

• Select preffered rule

• Press on Update

Enabling remote tools

By security reasons remote tools are disabled by default, in order to enable them you will need to configure StifleR client configuration and StifleR server configuration.

Client side configuration

• Open StifleR client configuration on client side

  • *installation path*\2Pint Software\StifleR Client\TwoPint.ConfigEditor.Wpf\TwoPint.ConfigEditor.Wpf.exe

• Enable advanced options

• Navigate to Remote tools specific settings

• Enable features based on your preference

• Press on verify and save

Server side configuration

• Open StifleR server configuration on client side

  • *installation path*\2Pint Software\StifleR Server\TwoPint.ConfigEditor.WpfTwoPint.ConfigEditor.Wpf.exe

• Enable advanced options

• Navigate to dashboard settings

• Enable show RemoteR features

• Press on verify and save